National Model

Overview

At U.S. Pavement, we realize facilities management is not a 9 to 5 world.  Response time.  Turn-around.  Seamless, set-it-and-forget-it delivery.  No impact to operations.  All of these are requirements to our approach, not just occasional accomplishments.

We have built our business on having the geographic coverage and the trained, prepared staff to move immediately on requests.  And have the experience to know our crews must be invisible to your operations and customers throughout our work.

From pothole repairs to prevent liability concerns, to preventive maintenance scopes to protect your asphalt or concrete investments, to capital planning to ensure your sites are competing on aesthetics – We have 30 years of experience providing the self-performing services and the national reach to offer the best solutions for you and your company’s diverse needs.

Coverage Model

Our approach to national parking lot management is unique. We are not a broker.  We are not a GC.  Our delivery model is built on our balance of in-house, self-performing crews and the family of businesses that operate under our 800 PAVEMENT brands.

Our in-house, self-performing reach – founded in 1985 – continues to grow each year and currently covers most of the northeast U.S., with main offices in Woburn, MA and Hartford, CT.  In other areas of the country, our franchise-like Network of contractors operate under the 800 PAVEMENT family of brands to become extensions of our crews in the local areas.  In most cases, the Network contractors are performing 85% or more of their work for U.S. Pavement mutual clients.

We buy materials as a group, train as a group, and have become a very closely-knit team that has successfully completed projects in 42 states since 2005.  Our entire operation is focused on ensuring your sites stay operational throughout our work and that our scopes do not impact your operations.  The coordination and is managed by our team at headquarters.

Our Process

Our team has extensive experience with a variety of national retailers, restaurant companies, convenience and fuel retailers, and many other segments.  Our dispatch model is designed to flex our capacity according to customer need – focusing on cross-training and adding resources to accounts of specific need as the volume of requests increase.  To learn more about our unique process and our ability to service reactive, planned maintenance, and capital needs – please visit our National Coverage & Capabilities page for additional information.